Last April, 2019, I updated to the latest firmware v01.06.00.30 update from DJI for the Osmo Pocket. I noticed a possible bug on the audio quality. I’m going to play videos that I was able to capture prior to the firmware update and videos after the firmware update. It looks like the sound quality deteriorated after the firmware update. Feel free to test it on with your Osmo Pocket.
You have to test it on a load environment like a band playing. If you test it with normal footage with normal audio and background, it will work. You won’t have any issues. I was struggling for a few days in finding for a fix in YouTube or via google. NADA!!! I opened a ticket with DJI but I haven’t received a reply yet from their support team.
I started to troubleshoot and was able to find a temporary workaround which I will show in this video. I’m a big fan of DJI for about 5 years now and I've been using their products so this is really not about giving a negative comment about the OSMO pocket. It is just sharing what I noticed a bug and and a temporary workaround until DJI comes out with the latest firmware that hopefully fixes this issue. I’ve been using the OSMO pocket for about 3 months and I’m really very happy with its performance. The only issue is the audio. I know DJI will work on this on the next firmware or the next OSMO pocket including possibly adding the wireless technology within the device itself so there is no need to use the wireless module.
While I have always appreciated the skill that goes into capturing the perfect shots for pictures and videos, I only truly got to experience the wonders of the world of photography and videography when I picked up some of my own filming gear. And I am glad to have picked up this particular activity as a hobby because I have found that I am truly spoiled for choices in this field.
With technology constantly evolving to become better and better with each passing day, there are hundreds of different types of conventional and contemporary filming gadgets that can be used by photographers like myself. Every time I browse through newly released cameras and recording devices, I find myself in awe of just what our tech is capable of doing.
- 【MOTORIZED STABILIZATION】: A 3-axis gimbal stabilizes the camera for smooth video on the move. This technology is also great for a crisp photo at any time. The gimbal keeps the camera steady, even for long-exposure shots and in low-light environments.
- 【HIGH IMAGE QUALITY】: An upgraded 1/1.7-inch sensor captures images with 64MP photo and 4K video. A sweeping 20mm f/1.8 lens provides a wide, vivid cinematic look.
- 【ENHANCED AUDIO】: Consisting of four microphones, DJI Matrix Stereo offers sound recording in different directions, as well as Audio Zoom and SoundTrack, which enhance audio based on the camera's direction and focus.
- 【GLAMOUR EFFECTS】: Always share your best selfie with Glamour Effects. Boasting a 93° angle view, Pocket 2 allows for more flexible capture and perfectly-composed shots for social media.
- 【AI EDITOR】: AI Editor automatically combines your clips with transitions and music to create share-worthy content.
I find it extremely funny when a parent gets asked who their favorite one is out of all of their children and they fuss around trying to explain how they love them all equally when we all know they have a favorite. By children I am referring, of course, to cameras and recording devices. I am a sucker for a good drone shot, the one that pans across the scene and sweeps down from above to capture the essence of that unique perspective. But nothing beats a solid, stable ground shot either.
These recording gadgets are now able to offer so much functionality and versatility, letting you capture professional grade shots with a device that can fit entirely inside your pocket! And that is exactly why the DJI Osmo Pocket is one of my favored cameras. I have owned a DJI Osmo Pocket for several years now, and I may have used it more than any other recording device in my gear because of how adaptable and high quality it is. It really is kind of a one fits all type of scenario. I have used it on the ground, in the air, in the middle of a desert, and beyond, and almost always come out of the editing station inspired by some of the shots it enables me to freeze-frame to cherish forever.
August 2020 - No Fix Yet from DJI
Unfortunately, such is the nature of technology that you are bound to run into a technical error one time or the other. The same can be said for my DJI Osmo Pocket device. Keeping all of your tech devices up to date is extremely important to ensure their optimum functioning. So when the latest firmware update v01.06.00.30 came out for the DJI Osmo Pocket, I updated my device.
As I was recording, however, I noticed that there were some major problems with playback. The quality of the audio after I updated to the latest firmware version was incredibly dodgy- the sound is choppy, comes out in little, discontinuous bits, and gives you nothing to work with because it sounds like an absolute mess! If you are like me, I can only imagine how freaked out you must feel if you experience thi bug as well, thinking that you somehow broke the device! Thankfully, this issue is a bug within the firmware that can be solved with a workaround- at least for a time being.
If you think that your Pocket device may be experiencing the same issue, make sure that you run a diagnostic test yourself to confirm this problem before you search for a workaround. The audio works fairly fine in low noise settings but in high load environments, it starts to lose the plot. I tested out my device on a live band playing some great music (which I failed to listen to a second time because of the messed up audio in the footage).
Understandably, I ventured out into the seas of the internet in hopes that someone else had faced a similar issue with the DJI Osmo Pocket in the past and had figured out a way to make the audio work despite the bug. Much to dismay, however, I did not find any solutions to this problem. So I took to DJI themselves to communicate the problem I was facing and hopefully find a solution. But when they didn’t get back to me soon enough, I decided that I might as well troubleshoot the device on my own and check out what the issue may be so that I can make it work, at least until I get professional help from the support team at DJI.
Here is a solution that worked for me to fix the audio. Launch the Osmo Pocket and tap on the three little dots at the bottom. On the top left, click on Pro. Here, find the option for Noise Reduction and make sure that it is turned off or removed. Now you can test the device by recording something in a loud environment again and listening back to the audio. It definitely worked for me the first time around and fixed the audio bug that was annoying me after the firmware update so you might want to give it a try.
- Please note that phones with a Micro USB port can not be connected to Osmo Pocket through the Universal Port.
- 3-Axis Mechanical Gimbal: The Osmo Pocket camera is equipped with a remarkable 3-axis stabilized gimbal and a new algorithm that ensures a control accuracy of �0.005� and maximum control speed of 120�/s.
- Amazingly Powerful Performance: Osmo Pocket snaps photos in stunning detail, thanks to a 1/2.3-inch sensor, 80� FOV, and f/2.0 aperture. It can also shoot 4K/60fps video at 100Mbps and photos at 12 MP with a pixel size of 1.55 ?m for footage worth sharing every time.
- DJI Mimo: Osmo Pocket is meant for anyone with a story to tell, which is why we developed DJI Mimo. This dedicated app expands your imagination with editing tools and opens the door to a community that inspires your own visual storytelling.
Unfortunately, the workaround didn’t last very long and I found that a couple of weeks later, after I had installed another firmware update, the internal microphone of the Osmo Pocket device just stopped working altogether.
I set about wondering once again how I could make it work this time and I had the idea of using an external mic with the wireless mobile module of the DJI Osmo Pocket since the internal mic was not working. I could simply connect an external microphone with the charging port and use that to record the audio instead. However, the problem with this idea was that the wireless mobile module of the Osmo device does not work in tandem with an external mic by default. So you have to tug at some strings and hack your way around to make this workaround functional.
The Solution - Problem Solved - Watch The Video Below
The takeaway is that you can absolutely find a way to make the audio work even if you are facing trouble with the firmware updates and audio deterioration!
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